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Automated Customer Support System
AI-powered chatbot and workflow automation for a service company handling 500+ monthly inquiries.
The Challenge
A service company was spending 30+ hours per week manually responding to routine customer inquiries, slowing response times and burning staff capacity.
The Solution
We built a custom AI chatbot trained on their service catalog, integrated with their CRM, and automated the full intake-to-quote workflow.
The Results
- ✓87% of routine inquiries handled automatically
- ✓Response time reduced from 4 hours to 3 minutes
- ✓30+ staff hours reclaimed per week
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